New Flight Charters Jet Charter Flight Reviews

New Flight Charters delivers quick personal service and optimal aircraft & pricing, providing an experience with high private jet company ratings. Every charter is treated in this manner.  We look forward to charter flight reviews and ratings from our customers, which drive our decisions and our business to continually improve our service.

New Flight Charters uses reviews and feedback from all flights and services to continually provide the best possible experience for each and every charter.

The primary goal is to make chartering an aircraft as easy and streamlined as possible, with FAA-rated aviation experts overseeing the most appropriate, safe, and cost-effective charter experience.

In addition to the below client reviews, see New Flight Charters jet charter flight reviews.

Inside the air charter industry- see Reviews of New Flight Charters by Charter Operators.

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    Post-Flight Passenger and Customer Reviews / Comments

    Penelope D.

    “Michelle-thanx for your fantastic triage early this am (especially early for you)…we ended up going in and out of Berkley, WV…smooth flight, great crew, excellent equipment. Looking forward to booking our next trip! best, Penelope.”

    Bob H., Scottsdale, AZ

    “Everything went well yesterday and those pilots are great. Thanks for your assistance on this.”

    Travel Agency in business 35 years

    “They really liked the pilots and the plane. Thank you as usual!”

    Owner, Leading Travel Agency

    “I see my brother had the opportunity to use you guys last Wednesday. He said it was a great experience and was impressed with the service/follow up. I would like to go ahead and lock in our plans and the Pilatus PC-12 for the 26th if I can please?”

    Assistant to the CEO, Leading Info Mgmt Company

    “Nice! Very impressive! I must say, out of the several private charter companies I have solicited bids from today, you are the most responsive and quick to respond, as well!! I sure hope that I get to work with you in the future. Thanks for all of your help!”

    Entertainment Talent Agency

    “Everything was perfect this weekend. I thought the pilots were great – very conscientious – and your folks keeping us posted on departures and arrivals was much appreciated.”

    Randall F., Jackson Hole

    “Fantastic flight thank you… and the airport was busier than I have ever seen!”

    Dave R.

    He does a great job and is a super representative and asset for your company. Congrats on your growth and good luck with its continued success.

    K. Parker

    “I wanted to thank you so much for all your help in arranging the flight for our family yesterday. The pilots could not have been nicer or more helpful…the flight officer inquired as to whether we were ready to take off and asked several times if he could get us anything during the flight…”

    M. Hayes

    “I just wanted to say thanks so much for all of your help with our charter yesterday. We really appreciated how smooth everything went thanks to you!”

    Jeffrey I.

    “I contacted a few companies, and you were the only one that was willing to work with us in the situation. That speaks volumes as to the integrity and character of the company. I hope to do business with you in the future and will recommend your company to my friends and family. It is wonderful to see a company that has the same ethics, character, and love for aviation that I, myself, have.”

    To C., Minneapolis MN

    “Everything went well. Thanks!”

    Christopher Vader

    “I wanted to take a minute to thank you for your help. You have been outstanding to work with. I would recommend your services without hesitation or reservation to any colleague or client.”

    Nina C.

    “I did a search for safest and most luxurious private jet companies and your company came up at the top of the search. I submitted an online request for a quote to which Michelle Murphy responded directly. Michelle shepherded me through the process beautifully and managed all of my questions with terrific patience, kindness and professionalism. White glove service is important to me and I definitely felt like I was on the receiving end of it through your company. I chartered a Lear Jet 55 and it was perfect for our needs and both crews were terrific. It will be difficult for me to fly any other way after my experience with your company.”

    Dave R.

    “Our flight Friday was a great experience and we will certainly call again. Last time I called around to people I knew since it was last minute and I think what I am learning is I only have to make one call, to you guys. Second, I wondered if plunking down some money for so many hours was a better way to go vs. just booking the trips separately but it looks like separately works out ok. I will call in the future. Good luck and have a great day. Our next trip to Chicago is Septemeber 21st, November 3-4 to Dallas, and December 7th to Chicago. Those are on the schedule so far.”

    Christopher S.

    “Thanks for all the work and help. I have your contact info and stories of my great experiences working with New Flight to some family members. Hopefully they’ll shoot you an email next time they need something. Truly the best service!”

    Deb Z.

    “It was great working with Michelle Murphy!!! She is always there…and the aircraft people especially the last pilots, Joseph and Amanda were fab. Great people make a great company. Thank You.”

    Jim C.

    “Nanette, Thanks – as always – for the special attention you give. My sincere appreciation!

    B. Baird

    “The guys lvoed the flight and everything went off smoothly. Thanks for all your help and we’ll be contacting you again if we evern need another…I’m afraid they’re hooked so it might be sooner than later ;)”

    J. Nokes

    “Nanette, just wanted you to know that the charter flight came off very well. The snow was pounding when we departed yesterday morning. AA had an inbound 757 slip off the Jackson Hole runway mid-day, the airport reopened late in the day, and we came back in unaffected about 6:00pm! It worked out just like you thought it would — thanks again.”

    ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 55.012 reviews
    5.0Google star 1Google star 2Google star 3Google star 4Google star 5
    Excellent12 reviews
    Posted on Google Google
    John Galt profile picture
    John Galt
    16 September 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Best value I was able to find. Great customer service. This is how the flying experience should be. Highly recommend.
    Posted on Google Google
    Susannah Fairly Covert profile picture
    Susannah Fairly Covert
    9 August 2024
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Michelle was helpful and professional, finding options for me and working with me to figure out the best flight. She kept in touch with me, and I didn’t have to keep tracking her down to get info (which I’ve had to do with other similar companies). I definitely recommend her and will continue using her in the future!
    Posted on Google Google
    Megan Miller profile picture
    Megan Miller
    26 June 2024
    Google star 1Google star 2Google star 3Google star 4Google star 5
    I worked with Reece to schedule a trip within a few days of contacting him. New Flight Charters came highly recommended and boy, did they prove themselves! My clients were SO incredibly happy with their charter service- the aircraft was more than expected and the service they received in flight was highly commended. Thank you New Flight Charters! If we are ever in the area again, we will be contacting you right away!
    Posted on Google Google
    Dan Venzke profile picture
    Dan Venzke
    19 June 2024
    Google star 1Google star 2Google star 3Google star 4Google star 5
    The team at New Flight was able to quickly book us a last second charter to save the day. Quality of the flight and service was great. Would highly recommend.
    Posted on Google Google
    kimberly boodjeh profile picture
    kimberly boodjeh
    3 May 2024
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Having the opportunity to work with Michelle for many years, Michelle has been very helpful in booking our flights, she has gone above and beyond to make my family and I happy with all our trips. Needing a flight last minute, to attend to family personal business in the middle of the night, Michelle was there, no questions, just a open heart to fulfill my request. Our experience with New Flight Charters is always seamless and we are greatful to work with her.
    Posted on Google Google
    patricia hughes profile picture
    patricia hughes
    3 May 2024
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Always professional and efficient! Big shout to Michelle Murphy she’s the best!!
    Posted on Google Google
    Chris Baltes profile picture
    Chris Baltes
    30 April 2024
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Rick with New Flight has helped me with charter flights for the past five years and I would never use anyone else. He and his team are timely, responsive, honest and effective - I wholeheartedly recommend them.
    Posted on Google Google
    Michel Glouchevitch profile picture
    Michel Glouchevitch
    30 April 2024
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Professional and really great to work with. Rick and Reece have made flying fun for me!
    Posted on Google Google
    Robert Hartman profile picture
    Robert Hartman
    25 April 2024
    Google star 1Google star 2Google star 3Google star 4Google star 5
    I have used New Flight Charters for over 10 years and have been very satisfied with their service, follow thru, and timeliness. When there has been an issue with a plane they have been right on it to get replacement. Their pricing has always been fair and their guidance helpful.
    Posted on Google Google
    wesley g mccain profile picture
    wesley g mccain
    23 April 2024
    Google star 1Google star 2Google star 3Google star 4Google star 5
    I have been using New Flight Charters since 2021. I have been impressed by their responsiveness to my family’s needs. They provide a wide range of choice of aircraft and prices. They share my concern for safety and provide a pleasant experience.
    ExcellentFacebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 55.04 reviews
    5.0Facebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 5
    Excellent4 reviews
    Posted on Facebook Facebook
    Joe Rose profile picture
    Joe Rose
    17 April 2026
    positiverecommends
    Excellent customer service with incredibly efficient booking. They are my first option, and first recommendation to my clients. I strongly endorse with all considerations.
    Posted on Facebook Facebook
    Jerry Sowder profile picture
    Jerry Sowder
    27 May 2020
    positiverecommends
    great people ,wonderful. safest way these day to travel
    Posted on Facebook Facebook
    Michael Beasley profile picture
    Michael Beasley
    20 June 2019
    positiverecommends
    it's The Only Way To Go fly with me
    Posted on Facebook Facebook
    Stephan Colbert profile picture
    Stephan Colbert
    16 November 2018
    positiverecommends
    the Privacy! of flying! Enjoying YOU'RE flight! the Service! Making you feel important! Someday I hope to Own My Own Jet!